Money Back Guarantee and Returns
We want you to be completely satisfied with every horsefriendly product in your barn. If, for any reason, you are not happy with a product from horsefriendly.com, you may return it within 60 days for repair, replacement or full refund of the purchase price of the item. The cost of shipping is not refundable. Custom orders and rope by the foot may only be returned if defective.
Please return merchandise with receipt. To help us continually improve our customer satisfaction, please include a brief explanation of the reason for the return.
Please send returns to:
313 San Andreas Road
Watsonville, CA 95076